At Aurahome, we are committed to providing a reliable and seamless delivery experience for every customer. As an independent lighting brand with our own manufacturing capabilities, we carefully manage every stage from production to delivery to ensure your order arrives safely and efficiently.
Factory-Direct Shipping
Many of our lighting products are crafted through our own manufacturing facilities and shipped directly to customers worldwide. This factory-direct model allows us to maintain strict quality control, offer exclusive designs, and provide premium lighting products at a better value by reducing unnecessary retail costs.
Estimated production and delivery timelines are clearly displayed on each product page before purchase.
Free Standard Shipping
We provide free standard shipping on eligible orders.
- Estimated Delivery Time: Approximately 6–7 weeks
- Shipping Method: International freight transportation through trusted logistics partners
- Included: Shipping costs, customs processing, import duties (where applicable), and final delivery arrangements
Our all-inclusive shipping process is designed to provide a smooth and worry-free experience, with no unexpected shipping charges upon delivery.
Expedited Shipping
For customers who need their orders sooner, expedited shipping options may be available depending on product availability, production schedule, destination, and carrier conditions.
Please contact our customer service team before placing your order to discuss expedited shipping options. Our team will evaluate your request and provide the most suitable delivery solution based on your specific order details.
Expedited shipping availability, estimated delivery time, and additional fees may vary.
Order Processing & Tracking
Once your order is confirmed, our production and fulfillment team will begin preparing your item. Custom-made, oversized, or specialty fixtures may require additional processing time due to their unique specifications.
After your order has been shipped, tracking information will be provided so you can follow your delivery progress.
Quality Assurance & Secure Delivery
Every Aurahome product undergoes careful inspection before shipment to ensure it meets our high-quality standards. Our professional packaging process is designed to protect your lighting fixtures throughout international transportation and ensure they arrive safely at your home.